Who it is for
Anyone aiming for a control room role with a council, shopping centre, transport hub, hospital or monitoring company.
What you will learn
- Data protection, privacy and the codes of practice for surveillance
- Control room procedures and working with the police
- Recognising suspicious behaviour and tracking incidents
- Operating cameras and recording equipment accurately
- Handling, storing and releasing recorded evidence
- Communication and reporting under pressure
Units you will complete
- Principles of working in the private security industry
- Principles and practices of working as a CCTV operator in the private security industry
- Practical operation of CCTV equipment in the private security industry
How you are assessed
Multiple choice exams for the knowledge units, plus a practical assessment where you operate CCTV equipment.
After the course
Once Highfield confirms your result you can apply for your SIA Public Space Surveillance (CCTV) licence on the SIA website. You will need proof of identity and address, and the SIA carries out a criminal record check. Licences last three years.
Common questions
How long is the cctv operator course?
The course runs over 3 days. The SIA sets the minimum training time at 22 hours with self study, or 30 hours over 4 days without.
Is the SIA licence fee included?
No. The SIA charges £204 for a three year licence and you pay it directly to the SIA when you apply.
Do I need any experience?
No previous security experience is needed for Level 2 courses. You need to be 18 or over to hold an SIA licence and able to show proof of identity.